Evan Carroll inspires companies to leverage technology, data, and
analytics to drive customer loyalty and advocacy. The results?
Engaged employees, inspired to use technology to create world-class
"An insightful, interactive presentation that makes the audience think."
- Iowa Bankers Association
"Evan made a point of learning about our audience."
- PR News
"Evan's professionalism, talent and excellent sense of humor
exceeded our expectations."
- American Marketing Association
"He practices what he preaches, and it works."
- American Advertising Federation
Evan is the author of two technology books and has appeared in major
news outlets including The New York Times, CBS Sunday Morning,
NPR's Fresh Air, The Atlantic, and Popular Science.
Evan's career spans roles in user experience, marketing, and product
management for leading agencies and technology companies,
including IBM, Ketchum, and ChannelAdvisor.
Evan has spoken for major events, corporations, and associations. His
clients include IBM, SXSW, Citrix, the Library of Congress, the
American Bar Association, the American Marketing Association, and
the American Bankers Association, among other state and regional
He is the co-author of Blue Goldfish, which highlights businesses
leveraging technology, data, and analytics to improve the experience
for their customers. Blue Goldfish shows companies how to deepen
customer relationships, improve responsiveness, and increase overall
readiness to meet customer needs.
A leader in digital legacy and personal archiving, Evan is also co-
author of the book, Your Digital Afterlife: When Facebook, Flickr, and
Twitter Are Your Estate, What's Your Legacy? (New Riders Press,
Evan holds MS and BS degrees in Information Science from UNC-
Chapel Hill. He was recognized by the American Marketing
Association as its 2017 National Volunteer of the Year.